Extrusion International 1-2019

28 Extrusion International 1/2019 INDUSTRY NEWS Expansion in Far East COLINES ® enters a prestigious partnership with Rieckermann COLINES ® announced a new partnership with the interna- tional industrial solution provider Rieckermann. The alliance will see Rieckermann representing COLINES ® and providing after-sales service in six Asian countries: China, Thailand, Vietnam, Korea, Japan and the Philippines. The agreement, which commenced on January 1, 2019, aims to strengthen the presence of COLINES ® in the Far East. With decades of experience in the Asian market, Rieckermann is an ideal partner to help achieve this objective. “We are proud of this new cooperation with a sound and successful company as Rieckermann is,” explains the Chief Executive Officer of COLINES ® , Eraldo Peccetti. “We are sure that the synergy between our companies will help us to fur- ther grow in the Asian countries, which are experiencing a strong development and can be a very important market for us in the future”. “We are excited to embark on our newly formed partner- ship with COLINES ® , as our customers can certainly benefit from their innovative ideas, broad portfolio, and the unique solutions they offer,” says Rieckermann’s Director of Plastics & Converting Industry, Kristian Rieck. “With our mission to make the most out of industrial production and processes, COLINES ® www.colines.it we are confident that COLINES ® vertically integrated struc- ture, process and application know-howwill support our cus- tomers to drive their business forward”. Spare Parts produced in Record Time In the event of (imminent) machine downtime, machine spare parts are often required in record time. Windmöller & Hölscher has 90 percent of all required original spare parts directly available from stock. But there are also rare consum- ables or old machine parts that are not stored. The W&H express production closes this gap: Simple to medium com- plex machine components that have been manufactured to WINDMÖLLER & HÖLSCHER KG www.wuh-group.com customer specifications (drawing parts), can be rebuilt and delivered in less than 24 hours. “Our express service for spare parts works in a similar way to an emergency room: the most important thing is to stabilize the patient, i.e. the machine, and keep it alive. This is howwe prevent production shutdowns. We get very positive feed- back from our customers for the fast immediate help,” says Jörg Dellbrügge, Head of W&H Service Logistics. The conven- tional delivery time for rare consumables that are not stored in stock is two weeks or longer. W&H’s express spare parts, on the other hand, can be on their way to the customer just one day after receipt of the order. “It always depends on the urgency of the order. A spare part from us is sometimes just an interim solution until the final machine part is finished. If, for example, this still has to be refined, experience has shown that production always takes a little longer.” Express manufacturing was set up as an additional service in April last year. Since then, express production has success- fully completed more than 200 rush orders. Colines comany site in Novara, Italy (2016) In the Express Manufacturing Service at W&H rare machine spare parts can be produced and delivered in less than 24 hours